How to Set Up A2P 10DLC SMS Registration in aNinja (Twilio Integration)

Step 1: Navigate to the A2P 10DLC Registration in aNinja

• Log in to your aNinja account.
• Navigate to Settings → Integrations.



• Locate the A2P 10DLC Registration card.
• Click Start Registration to begin the setup wizard.

Step 2: Enter Your Business Information

• Enter your Legal Business Name as it appears on official documents.
• Select your Business Industry from the dropdown (e.g., Technology, Healthcare, Real Estate).
• Select your Business Type (e.g., LLC, Corporation, Sole Proprietorship).
• Enter your Business Registration Number and select the corresponding Registration ID Type (e.g., EIN, DUNS, VAT).
• Enter your Website URL.
• Select your Business Regions of Operation (e.g., USA and Canada).
• Enter your Contact Email and select your Company Type (Private, Public, Non-Profit, or Government).
• Click Next to proceed.

Step 3: Enter Your Business Address

• Enter your Street Address.
• Enter your City, State/Region, and Postal Code.
• Select your Country from the dropdown.
• Click Next to proceed.

Step 4: Add Your Authorized Representative

• Enter the First Name and Last Name of the authorized representative.
• Enter their Email and Phone Number.
• Select their Job Position from the dropdown (e.g., CEO, Director, VP).
• Enter their Business Title.
• Click Next to proceed.

Step 5: Complete Your Campaign Information

• Review the auto-filled Campaign Description and Message Flow Description — edit them if needed to accurately describe how you use SMS.
• Enter your Privacy Policy URL and Terms and Conditions URL (required for compliance).
• Review the pre-populated Message Samples — these are example SMS messages that will be sent to your contacts.
• Click Submit to send your registration to Twilio for review.

Step 6: Monitor Your Registration Status

• After submitting, return to Settings → Integrations and click View Status on the A2P 10DLC card.
• Your registration goes through three approval phases:
  • Customer Profile — Business identity validation.
  • Brand Registration — Brand identity verification with carriers.
  • Campaign Use Case — Review of your SMS messaging content.
• Each phase will show a status of Pending, Approved, or Rejected.
• If any phase is rejected, click Fix & Resubmit to correct the information and resubmit.
• Once all three phases show Approved, your Twilio SMS integration is fully active.