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aNinja Templates

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aNinja Templates include Text (SMS), Email, or Notes templates that you can create and reuse to save time and maintain consistency in your communications.

When replying or forwarding an email, if you select a template, it replaces the existing message with the pre-defined content from the template.

Creating an Email Template

  1. On the left sidebar, click on Automations > Email Templates.

    2. automations section screenshot on aninja

    Filtering Email Templates

    You can filter your templates by typing a keyword into the search bar.

    filter field screenshot

    Adding an Email Template

    1. Click on + Add Email Template.

    2. Give your template a relevant name.
    3. Enter the email content. You can use variables from the variables dropdown.
    4. We recommend including an Unsubscribe link.

    Learn more about Transactional Emails.

    Editing an Email Template

    1. Click on the edit pencil icon next to the template.

      2. email template edit button screenshot

    2. Make your changes and click Update.

    Once saved, you can reuse your Email Template in the Lead view, in Email Sequences, and in Triggers.

    Tip: aNinja auto-saves your work every few seconds to prevent loss due to unexpected shutdowns.

    Discover strategies to avoid your emails being marked as spam.

    Creating a Text Template

    1. On the left sidebar, click on Automations > Text Templates.

      2. text template screenshot

      Filtering Text Templates

      You can filter your text templates by typing keywords into the search bar.

      text template filter box screenshot

      Adding a Text Template

      1. Click on + Add Text Template.

        2. add text template button screenshot

      2. Give your template a meaningful name.
      3. Type your text content and include variables from the dropdown as needed.
      4. Use the character counter at the bottom to monitor SMS length. Each 160 characters count as one SMS segment.

        5. segments

      Adding or Removing Attachments

      • To add an image attachment (MMS), click “Choose file”.

      • Supported file types: jpeg, png, gif (Max size: 600KB).
      • To remove an attachment, click on “Cross on the attached file”.

      Editing a Text Template

      1. Click on the edit pencil icon next to the template.

      2. Make your changes and click Update.

      We recommend adding an Unsubscribe link so recipients can opt out.

      Once saved, you can reuse your Text Template:

      • To send a text to a single lead from the Lead view
      • In Text Sequences

      Tips to prevent your texts from being marked as spam

      Note: Ensure your template has content before saving. Empty templates may cause sequence launches to fail.

      aNinja automatically auto-saves your work every few seconds.

      Need Help?

      If you have any questions, please email our support team at [email protected]. We’ll be happy to assist you!

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